while gng out for brunch wid mum tdy, i was talking to her abt some customers.

dere was once this maid (idk if she is Philippines or Indonesian) who came to the info counter.

the first thing that she said was "ni hui jiang hua yu ma?" .

i was stunned LOL

she came and asked if i knew chinese and her command of chinese sounds sooooo perfect !

haha ! when she walked away, my colleague told me, "she's so cool!"

i agree !!!

and another customer was from china.

he came to my counter and disputed whole loads of things abt his dongle.

he complained that the speed was soooooo slow and he could not dl any movies.

had alr advised him that the speed of the MM was only 2 mbps

and he obviously cannot dl those movies from 3rd party software.

advised him to upgrade the speed to 7.2 mbps and he dun want.

he complained that he could not even use the dongle but when i checked his bill,

he had a usage of average 60GB monthly !

and he complained that the device is spoilt.

told him that we dun service the dongle and he wld need to bring the device down to the service centre but he dun want oso.

LOL. idk wad to do to him sia.

was creating an SR regarding this issue and he complained saying "i am trying to talk to you and u r doing ur own things dere. "

LOL, sir, it is u the one who dun wanna do anything abt ur device.

u want to terminate w/o ETC but my manager told me that she wldn't waive any ETC for such an unreasonable customer like u.

and u want to dl all sorts of movies w/o wanting to upgrade ur plan.

if u u/g, i can give u discounts off ur sub charge.

but u dun want any of the offers.

wad can i do o.o